RETURN CONDITIONS

Return and exchange of goods.
1. If the Buyer wishes to return the product(s), he/she may do so within 14 (fourteen) days from the date of delivery of the goods to the Buyer by informing the Seller via the means of communication specified in the contact section, indicating the name of the returned product, order number and reasons for the return.

2. When returning goods to the buyer, the following conditions must be met:
2.1. the returned item must be in neat , unopened packaging;
2.2. the product must be undamaged by the Buyer;
2.3. the product must not have lost its commercial appearance (labels are not damaged, protective film is not torn, etc.) (this point does not apply in the case of returning a poor-quality product);
2.4. the returned product must be in the same configuration as the Buyer received it;
2.5. When returning the product, it is necessary to provide a document of its purchase.
2.6. The Buyer shall pay the return costs.

3. The Seller has the right not to accept the goods returned by the Buyer if the Buyer does not comply with the procedure for returning goods set out in Article 2.

4. When returning the wrong product and/or a product of poor quality, the Seller undertakes to take back such products and replace them.

5. In the event that the Seller does not have suitable goods for replacement, the Buyer will be refunded the amount paid, excluding the price for delivery.